Frequently Asked Questions

Yes. Legacy detectors relying strictly on token perplexity frequently misidentify formal, highly structured writing—especially essays authored by non-native English speakers. SmrAI combats this by incorporating multi-dimensional syntactic burstiness, clause entropy dispersion, and issuing cryptographically verifiable diagnostic defense certificates that demonstrate the presence of authentic biological cadence.

Our Voice & Audio Detector employs a 5-layer acoustic forensic pipeline. We decode raw 48 kHz PCM audio to inspect 16 kHz brickwall frequency filters (a hallmark of neural vocoders like HiFi-GAN), measure F0 pitch jitter micro-tremors, analyze cycle-to-cycle amplitude shimmer, and detect unnatural phase concatenation boundaries between synthesized phonemes.

Never. Under our legally binding Zero-Retention Charter, all submitted text, audio files, and imagery exist exclusively in ephemeral volatile RAM during the inference pass. As soon as your audit results are returned, the in-memory buffer is cryptographically shredded. We never store, log, sell, or train public AI models on user content.

We provide a 100% money-back refund within 14 calendar days of enrollment if you have consumed less than 15% of your quota. Furthermore, if you experience a verified false-positive defect or platform unavailability, you are eligible for a full refund regardless of quota consumed. You can view our complete 14-Day Refund Policy here.

Turnitin flags essays when sentence perplexity and burstiness remain unnaturally uniform. SmrAI Humanizer reconstructs clause dependencies, interlaces short and complex compound sentences, and eliminates formulaic AI transitions while locking all bibliographic citations in place.

C2PA (Coalition for Content Provenance and Authenticity) is an open technical standard that embeds cryptographically signed manifests into media headers. SmrAI validates the cryptographic trust chain to verify whether an asset was captured on an authentic hardware camera or exported by an AI image generator (e.g., DALL-E, Adobe Firefly).

Yes. SmrAI Enterprise Shield supports LTI 1.3 standards for direct 1-click integration with Canvas, Blackboard, Moodle, and D2L Brightspace. We provide sub-100ms REST and Python APIs for automated batch auditing. Contact enterprise@smrai.security to request a sandbox API key.